Please use this identifier to cite or link to this item: http://dx.doi.org/10.25673/118644
Title: Demand analysis of a German emergency medical service feedback system
Author(s): Keimer, Marina
Villis, Marten
Christoph, JanLook up in the Integrated Authority File of the German National Library
Rödle, Wolfgang
Issue Date: 2023
Type: Article
Language: English
Abstract: Background: The number of emergency medical service (EMS) calls in Germany is continuously increasing. The initial assessment, the pre-hospital care and the choice of hospital for further care by the EMS influences the patient’s outcome and are the basis for further care in hospital. However, the EMS does not receive any official feedback on its decisions. Objectives: This study evaluates the demand for a feedback system from the emergency department (ED) to the EMS, what it should contain, and how it could be integrated in the electronic clinical systems. Methods: A semi-structured interview guideline for expert interviews with members of EMS staff (n = 6) and ED staff (n = 17) was developed. A mockup to visualise a possible implementation was designed and included in the interview. Results: There is a significant demand for feedback on pre-diagnosis, pre-hospital care and handover of patients from the EMS to the ED. The EDs are very interested in improving the collaboration with the paramedic services through feedback. Conclusion: A feedback system is strongly desired by various EMS stakeholders and, according to them, could improve both EMS and ED collaboration and overall patient care.
URI: https://opendata.uni-halle.de//handle/1981185920/120602
http://dx.doi.org/10.25673/118644
Open Access: Open access publication
License: (CC BY-NC 4.0) Creative Commons Attribution NonCommercial 4.0(CC BY-NC 4.0) Creative Commons Attribution NonCommercial 4.0
Journal Title: Studies in health technology and informatics
Publisher: IOS Press [u.a.]
Publisher Place: Amsterdam [u.a.]
Volume: 307
Original Publication: 10.3233/SHTI230700
Page Start: 102
Page End: 109
Appears in Collections:Open Access Publikationen der MLU

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