@phdthesis{Share_it_1981185920-10187,
  title = {Wissenstransfer im telefonischen Beratungsgespräch},
  author = {Schubert, Thomas},
  year = {2003},
  url = {http://dx.doi.org/10.25673/3402},
  urn = {urn:nbn:de:gbv:3-000006388},
  school = {Martin-Luther-Universität Halle-Wittenberg},
}