Empirical investigation of the acceptance of the automated shuttle bus in Stolberg

Abstract

Automated shuttle buses are one of the future mobility concepts. As part of the AS-NaSA project, an automated shuttle bus was tested in Stolberg (Germany, Saxony-Anhalt) in 2021. Besides the use, the acceptance of such systems is very important. In addition to the users, however, the residents who live along a pilot route of an automated shuttle bus are also affected. For this reason, a household survey on the acceptance of automated shuttle buses in Stolberg is being conducted in 2022. A questionnaire based on the "Unified Theory of Acceptance and Use of Technology" model was created and every household in Stolberg received two questionnaires. The results show that the current mobility situation and public transport connections in Stolberg needs improvement. Automated shuttle buses are a possibility for the future, but the use of rail has the most support.