A New Approach to Assessing the Competent Use of Information and Communication Technologies by Employees of an Organization

Abstract

This article considers the problem of finding optimal values of weighting factors for the efficient use of Information and Communication Technologies (ICT) at the stages of information processing by employees of an educational organization. The assessment is carried out by a specialist using a model for determining the basic probability of competent use of ICT as a basis for calculating the risk of using ICT. The linear programming problem is formulated and analyzed in the context of decision-making related to the use of ICT. The article uses a method of modeling computer models that imitate cognitive processes, as well as an analysis of the linear programming problem for optimizing weighting factors. A model for estimating weighting factors has been developed that takes into account the features of each stage of information processing and the time parameters of using ICT. It is shown that the transition to stochastic programming allows one to take into account the uncertainty and variability of model parameters, which is important for achieving an accurate risk assessment when using ICT. The developed approach can be applied in practice to optimize information processing and improve the efficiency of using ICT in various industries. The theoretical significance lies in expanding the methodology for risk assessment and decision-making based on computer modeling of cognitive processes.